/// LEGAL_PROTOCOL
Privacy Protocol
System-wide data protection and privacy governance framework for all BASALT SYSTEMS operations and client interactions.
PROTOCOL_UPDATED: 2/12/2026
01INFORMATION WE COLLECT
We collect information you provide directly to us, such as when you contact us through our contact form or use our services. This may include your name, email address, and information about your business needs. All data collection follows minimal collection principles and is limited to what is necessary for service delivery.
02HOW WE USE YOUR INFORMATION
We use the information we collect to respond to your inquiries, provide our services, and improve our offerings. We do not sell your personal information to third parties. Data processing is limited to specific, explicit purposes and we maintain strict data processing agreements with any service providers.
03DATA SECURITY
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All data is encrypted using AES-256 standards both in transit and at rest. Access to personal data is restricted to authorized personnel only.
04DATA RETENTION
Personal information is retained only as long as necessary for the purposes for which it was collected, unless a longer retention period is required or permitted by law. Automated deletion protocols ensure data is removed according to our retention schedules.
05YOUR RIGHTS
Under GDPR and applicable data protection laws, you have the right to access, correct, update, or request deletion of your personal information. You may also object to processing or request data portability. All requests are processed within 30 days.
06CONTACT US
If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us through our secure contact form. All data protection inquiries are handled by our designated Data Protection Officer.