ROI-first AI automations
that don't break in real ops.
// MEASURABLE OUTPUTS • HUMAN-IN-THE-LOOP • PRODUCTION MINDED
We design, build, and deploy automation pipelines with retries, logging, approval gates, and clear failure modes—so you get time back and cleaner operations.
Ready-made automations (shipped fast, built to last)
Team Knowledge Bot (SOP Assistant)
Fewer interruptions, faster onboarding, consistent answers.
Customer Support Copilot (Chatbot + Ticket Triage)
Reduce repetitive tickets and speed up first response with human escalation.
Document Extraction Pipeline (Invoices / Receipts / Contracts)
Structured data from PDFs/scans with validation + audit trail.
The Basalt Protocol (built for real operations)
Discovery
Define the process, the KPI, and constraints (data, approvals, security).
Prototype / design review (3–5 days)
Validate approach and risks early. Show the workflow shape before heavy build.
Build
Workflow + integrations + guardrails. Human-in-the-loop where it matters.
Proof (to be expanded as we publish case studies)
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Industry + KPI moved + timeframe (anonymized is fine).
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1–2 sentences + role (Founder / RevOps / Support Lead).
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Manual → automated workflow snapshot (diagram or run log).
Not sure if automation will pay off? Run a Readiness Scan.
Answer a short questionnaire and get a report in minutes:
- Opportunities ranked by ROI
- Risks & dependencies (data quality, approvals, integration points)
- A suggested "first workflow" to deploy
Automation that survives the messy edge cases
Human-in-the-loop by default
Approval gates where it matters. Humans stay in control of sensitive actions.
Measurable outputs
We define a KPI upfront (time saved, throughput, error rate) and instrument the workflow.
No silent failures
Logging + alerts + clear runbooks, so issues get surfaced fast and fixed permanently.
Maintenance plan available
Optional support/SLA with monitoring, incident response, and iterations as your process evolves.
Works with your stack
We prioritize integrating with the tools you already use. If you have a tool, we likely can integrate it.
Transparent ranges (final quote after discovery)
Package builds
Custom automation
Prototype-first (3–5 days)
Support / SLA
Common questions
Is AI reliable enough for operations?
We tried automation before and it didn't stick. What's different?
How do you prove ROI?
How fast can we start?
What do you need from us?
What about maintenance?
Basalt Systems (EU-based, privacy-first)
Software development company specializing in production-grade automations. NDA-friendly delivery. GDPR-aware handling and minimal retention by default.
Based in Wrocław, Poland. Engineering-first: reliability > demos.
- Lead Engineer (Automation Systems)
- Frontend Engineer (UI Wrappers & Dashboards)
- Ops / QA (Reliability & Monitoring)
Book a consultation
Share your process, stack, and a budget range. We'll reply within 48 hours.